Blogs

3 min read

Why Good Data Is Still Breaking the Patient Journey

CareMetx: Apr 6, 2026 12:08:00 PM

Today’s patient services programs operate with more data than at any point in the past. Across the access journey, nearly every interaction generates...

3 min read

Collective Intelligence℠  Fills the Gaps Technology Can’t in Patient Services

The patient services ecosystem has invested heavily in technology over the past decade. Portals, platforms, and point solutions now support nearly...

3 min read

Why Patient Services Needs a Coordination Model, Not Another Tool

The patient services landscape is rich with new technology, and vendors continue to introduce increasingly sophisticated tools every year. Over the...

2 min read

Informa Panel Recap: What Future-Proofing Patient Services Really Requires

CareMetx: Dec 11, 2025 1:48:59 PM

If you weren’t able to attend this year’s Patient Support Services Congress, the conversation around patient services modernization offered important...

1 min read

CareMetx Joins Syneos Health to Discuss Modernizing Patient Services and Innovation Strategy

CareMetx: May 21, 2025 11:44:39 AM

At this year’s Asembia summit, CareMetx Chief Strategy Officer Greg Morris joined a live recording of the Syneos Health podcast Navigating Modern...

1 min read

Drug Channels: Key Trends Shaping the Future of Patient Services

CareMetx: Feb 4, 2025 2:17:41 PM

CareMetx recently surveyed over 100 industry leaders to better understand their challenges, goals, and the evolving patient services landscape. Scott...

3 min read

Your Hub Program Can’t Succeed Without Both High-Tech and High-Touch Support

CareMetx: Nov 15, 2024 12:26:13 PM

In the fast-paced world of specialty drug access, you need both people and technology to give patients the ideal level of support. Too often,...

Drug Channels: The Pivotal Role of Technology in Delivering Effective Patient Services

CareMetx: Oct 1, 2024 4:18:16 PM

The increasing complexity of specialty therapeutics and the shift toward personalized patient care calls for more advanced technological tools and...

3 min read

The Key to Better Patient Support: Picking an Adherence-Focused Vendor

CareMetx: Jul 10, 2024 9:32:32 AM

Patient support programs have traditionally aimed to ensure that patients can access and afford their therapies. However, many of these programs...

3 min read

Is There a Better Way for Patient Services Teams to Manage Patient Engagement?

Jessica Lens: Oct 19, 2023 3:15:55 PM

In the ever-evolving landscape of patient support, patient services teams often struggle to effectively manage patient engagement efforts. Many have...

3 min read

High-Touch Support: Real Value for Manufacturers and Patients

CareMetx: Sep 27, 2023 4:26:16 PM

Every day, patients navigating today’s healthcare environment face challenges that can prevent them from accessing their specialty medications.

4 min read

2022 Healthcare Trends: Adapting to Changing Patient Needs

CareMetx: Mar 3, 2022 3:55:21 PM

The past several years have been dramatic for the pharmaceutical industry as the number of specialty therapies on the market continue to rise- in...