CareMetx

1 min read

Drug Channels: The Hidden Costs of Over-Customizing Your Hub Technology Stack

CareMetx: May 8, 2026 2:49:23 PM

Most patient services technology stacks weren’t intentionally designed. They evolved over time, shaped by different program needs, timelines, and...

3 min read

The Industry Is Solving the Wrong Part of the Intake Problem

CareMetx: Apr 30, 2026 3:17:33 PM

Across the patient access industry, there's a notable convergence happening around a problem that has existed for years. At conferences, in...

3 min read

Why Good Data Is Still Breaking the Patient Journey

CareMetx: Apr 6, 2026 12:08:00 PM

Today’s patient services programs operate with more data than at any point in the past. Across the access journey, nearly every interaction generates...

3 min read

Inside Informa Connect Access USA: We’re Moving Faster, Not Smarter

CareMetx: Mar 27, 2026 9:25:08 AM

The CareMetx team spent last week at Informa Connect Access USA 2026, connecting with peers across the patient services landscape. As we sat in on...

1 min read

Webinar: Future-Proofing Patient Support for Launch

CareMetx: Mar 12, 2026 8:00:02 AM

Designing a patient support program is one of the most consequential decisions companies make as they prepare to bring a therapy to market. Yet for...

4 min read

Foundation Support Is Under Pressure, and Patients Are Caught in the Middle

CareMetx: Mar 10, 2026 1:56:06 PM

Foundation support has long played a clear and necessary role in the patient access journey. It exists to help uninsured or underinsured people move...

1 min read

Drug Channels:New Survey Reveals the Operating Reality of Patient Access and Where Priorities Are Shifting

CareMetx: Feb 20, 2026 12:17:58 PM

Patient services programs are modernizing, but progress is uneven. As specialty therapies grow more complex, many organizations are still working to...

2 min read

Informa Panel Recap: What Future-Proofing Patient Services Really Requires

CareMetx: Dec 11, 2025 1:48:59 PM

If you weren’t able to attend this year’s Patient Support Services Congress, the conversation around patient services modernization offered important...

3 min read

Why Site of Care Is the Hidden Barrier in Neurology’s Bright Pipeline

CareMetx: Sep 29, 2025 2:00:41 PM

Neurology is entering a period of real progress. After years of slow movement, therapies for conditions like Parkinson’s disease, Alzheimer’s...

Drug Channels: If Banks Can Sync Data in Real Time, Why Can’t Patient Services?

CareMetx: Sep 22, 2025 7:24:02 PM

Real-time data exchange is the norm in banking, travel, and countless other industries. Yet in patient services, batch files and fragmented systems...

3 min read

Innovation Without Access: Why Ophthalmology’s Breakthrough Therapies Need Stronger Support

CareMetx: Aug 12, 2025 2:22:38 PM

Ophthalmology is undergoing a wave of therapeutic innovation, one that could significantly change the trajectory of care for millions of people....

4 min read

As Diabetes Devices Move to the Pharmacy Benefit, Patient Services Must Evolve to Meet the Moment

CareMetx: Jul 10, 2025 1:24:46 PM

For patients living with diabetes, starting a new device like an insulin pump or continuous glucose monitor (CGM) can be a major step forward- one...