Blogs

3 min read

Why Patient Services Needs a Coordination Model, Not Another Tool

The patient services landscape is rich with new technology, and vendors continue to introduce increasingly sophisticated tools every year. Over the...

2 min read

Informa Panel Recap: What Future-Proofing Patient Services Really Requires

CareMetx: Dec 11, 2025 1:48:59 PM

If you weren’t able to attend this year’s Patient Support Services Congress, the conversation around patient services modernization offered important...

3 min read

Why Site of Care Is the Hidden Barrier in Neurology’s Bright Pipeline

CareMetx: Sep 29, 2025 2:00:41 PM

Neurology is entering a period of real progress. After years of slow movement, therapies for conditions like Parkinson’s disease, Alzheimer’s...

Drug Channels: If Banks Can Sync Data in Real Time, Why Can’t Patient Services?

CareMetx: Sep 22, 2025 7:24:02 PM

Real-time data exchange is the norm in banking, travel, and countless other industries. Yet in patient services, batch files and fragmented systems...

3 min read

Innovation Without Access: Why Ophthalmology’s Breakthrough Therapies Need Stronger Support

CareMetx: Aug 12, 2025 2:22:38 PM

Ophthalmology is undergoing a wave of therapeutic innovation, one that could significantly change the trajectory of care for millions of people....

4 min read

As Diabetes Devices Move to the Pharmacy Benefit, Patient Services Must Evolve to Meet the Moment

CareMetx: Jul 10, 2025 1:24:46 PM

For patients living with diabetes, starting a new device like an insulin pump or continuous glucose monitor (CGM) can be a major step forward- one...

3 min read

Patients With MASH Finally Have Options. Let’s Not Let Access Be the Barrier

CareMetx: Jun 30, 2025 11:58:15 AM

For years, people living with metabolic dysfunction-associated steatohepatitis (MASH), formerly known as Non-Alcoholic Steatohepatitis (NASH) have...

1 min read

CareMetx Joins Syneos Health to Discuss Modernizing Patient Services and Innovation Strategy

CareMetx: May 21, 2025 11:44:39 AM

At this year’s Asembia summit, CareMetx Chief Strategy Officer Greg Morris joined a live recording of the Syneos Health podcast Navigating Modern...

1 min read

Drug Channels: IRA Fallout is Changing the Medicare Access Landscape

CareMetx: May 1, 2025 10:15:38 AM

The Inflation Reduction Act (IRA) promised major wins for patients. In many ways, it’s delivering. But CareMetx's latest analysis reveals how those...

3 min read

The Power and Promise of Data and AI in Patient Services: A Personal Perspective

Every patient’s journey is unique, yet the barriers they face—delays in treatment, administrative inefficiencies, and lack of personalized...

1 min read

Drug Channels: Key Trends Shaping the Future of Patient Services

CareMetx: Feb 4, 2025 2:17:41 PM

CareMetx recently surveyed over 100 industry leaders to better understand their challenges, goals, and the evolving patient services landscape. Scott...

4 min read

Medicare in 2025: Navigating Change with Confidence

CareMetx: Jan 31, 2025 11:28:13 AM

More than 65 million Americans depend on Medicare and Medicare Advantage plans for their healthcare coverage—a number that underscores just how vital...