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3 min read
The Missing Layer: Why AI Alone Won't Fix Patient Access
According to CareMetx's 2026 Patient Services Trends Report, 94% of patient services leaders are either using or actively planning to adopt AI point...
Collective Intelligence
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3 min read
Why Good Data Is Still Breaking the Patient Journey
CareMetx: Apr 6, 2026 12:08:00 PM
Today’s patient services programs operate with more data than at any point in the past. Across the access journey, nearly every interaction generates...
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3 min read
Inside Informa Connect Access USA: We’re Moving Faster, Not Smarter
CareMetx: Mar 27, 2026 9:25:08 AM
The CareMetx team spent last week at Informa Connect Access USA 2026, connecting with peers across the patient services landscape. As we sat in on...
3 min read
Collective Intelligence℠ Fills the Gaps Technology Can’t in Patient Services
The patient services ecosystem has invested heavily in technology over the past decade. Portals, platforms, and point solutions now support nearly...