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Overview

Ensure patients can start and stay on the therapies they need by removing obstacles at every step of their journey

About Us

Our focus has been deeply rooted in one common theme from the beginning — that patients are the priority

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Blogs

Patient Engagement Programs

3 min read

Your Hub Program Can’t Succeed Without Both High-Tech and High-Touch Support

In the fast-paced world of specialty drug access, you need both people and technology to give patients the ideal level of support. Too often,...

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1 min read

Drug Channels: How Patient Engagement Can Reduce Brand Launch Risk

Manufacturers only have one chance to gain provider acceptance for a new specialty drug. With so many challenges that may decrease the real-world...

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artificial intelligence in patient services

4 min read

Tech-Infused Care: Exploring the Rise of AI/ML in Patient Services

Industry leaders worldwide are harnessing the transformative power of artificial intelligence (AI) and machine learning (ML) to boost efficiency,...

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patient receiving infused medication in doctors office

3 min read

Navigating Brand Launch Risks: Can Patient Engagement Help?

Drawing on over 11 years of experience in supporting patient services programs, CareMetx has consistently observed a pivotal insight: programs that...

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3 min read

Is There a Better Way for Patient Services Teams to Manage Patient Engagement?

In the ever-evolving landscape of patient support, patient services teams often struggle to effectively manage patient engagement efforts. Many have...

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3 min read

How to Engage Patients Throughout the Therapy Journey 

Taking specialty medication is not usually as easy as taking a once daily pill. Rather, many specialty products require careful patient focus on how...

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3 min read

How Pharmaceutical Manufacturers Can Improve Patient Persistence on Specialty Medication

When hub services providers like CareMetx think about how to support the entire patient journey on therapy, we recognize three key phases:...

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