Drug Channels: If Banks Can Sync Data in Real Time, Why Can’t Patient Services?

Real-time data exchange is the norm in banking, travel, and countless other industries. Yet in patient services, batch files and fragmented systems remain the standard. This leaves providers, manufacturers, and patients dealing with avoidable delays and blind spots.

In a recent Drug Channels article, CareMetx Chief Information Technology Officer George Moore explains why the industry must accelerate its shift to real-time data. He outlines the risks of clinging to outdated processes and the opportunities for manufacturers that adopt live synchronization to improve oversight, reduce administrative burden, and create a more consistent experience for providers and patients. Read the full article on Drug Channels.

One leading manufacturer recently replaced batch-file reporting with real-time synchronization, gaining instant visibility into every enrollment, benefit verification, and dispense confirmation. Their leadership team shares how this transformation is reshaping program oversight in a new case study. Download it here.